Pause Accounts

Pause all memberships during business closures to extend expiration dates.

  • Enhances core booking functionality
  • Increases customer satisfaction
  • Automates routine tasks

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Extras

Pause all memberships during business closures to extend expiration dates.

Content section 1

Hurricane Closes Your Studio—Watch $50K In Memberships Evaporate

Pause accounts freezes all memberships during closures with one click. Flooding closes studio 14 days? Pause March 1-14. System auto-extends every expiration by 14 days. Pass expiring March 30 now expires April 13. Announcement sent automatically: 'Due to closure, all passes extended 14 days'. Customer goodwill preserved. Resume operations, unpause accounts, continue business. Mass pause protects revenue during emergencies beyond control. Pandemics, disasters, repairs—customers return when you reopen.

Content section 2

Individual Pauses That Keep Customers Through Life's Interruptions

Self-service pause lets customers freeze memberships during interruptions. Customer logs in, clicks 'Pause Membership', selects reason (injury, travel, pregnancy, work), chooses duration. System freezes account, auto-extends expiration. Returns, clicks 'Resume', reactivates. Stay subscribed through life events. Set rules: one 30-day pause per year, or unlimited with 90-day minimum active periods. Track patterns—30% pause in January? Offer discount. Pausing prevents cancellations. Reactivation easier than reacquisition.

Content section 3

Automated Extension Math That Nobody Can Dispute

Automated pause extension eliminates calculation errors. Customer pauses March 1-20, system adds exactly 20 days automatically. No errors, no disputes. Complete audit trail shows original expiration, pause dates, adjusted expiration. Customer sees: 'Paused Mar 1-20. Expiration extended Apr 30 to May 20.' Transparent, verifiable. Batch reports show pauses/resumptions for reconciliation. Actions log automatically. Billing syncs—paused accounts don't charge. Resume, billing restarts. Automation handles complexity perfectly.

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All Features Included

  • 📅50 included Bookings
  • Most Custom Features
  • 🧩Your own booking website

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