Payment Gateway Configuration
Secure payment processing is essential for collecting payments and maintaining customer trust.
Supported Payment Methods
- Credit/Debit Cards: Visa, Mastercard, American Express
- Digital Wallets: Apple Pay, Google Pay, PayPal
- Bank Transfers: Direct debit, ACH transfers
- Buy Now, Pay Later: Klarna, Afterpay integration
Setting Up Stripe Integration
- Go to Settings > Payments > Payment Gateways
- Select 'Stripe' as your payment processor
- Enter your Stripe publishable and secret keys
- Configure webhook endpoints for real-time updates
- Test the integration with test card numbers
- Enable live mode when ready
PayPal Integration
- Navigate to Settings > Payments > PayPal
- Click 'Connect PayPal Account'
- Authorize Omcean Booking to access your PayPal
- Configure payment preferences and fees
- Set up automatic settlements
Payment Policies and Settings
Deposit Requirements
- Set percentage or fixed deposit amounts
- Configure when deposits are required
- Set up automatic deposit collection
- Handle deposit refunds and transfers
Refund Policies
- Define refund windows (e.g., 24-hour cancellation)
- Set up partial vs. full refund rules
- Configure automatic refund processing
- Handle refund exceptions and appeals
Transaction Management
Processing Payments
- Accept payments at booking time
- Process payments after service completion
- Handle failed payment attempts
- Set up payment retry logic
Managing Refunds
- Go to Payments > Transaction History
- Find the transaction to refund
- Click 'Process Refund'
- Enter refund amount and reason
- Confirm refund processing
Financial Reporting
Track your business performance:
- Daily, weekly, and monthly revenue reports
- Payment method breakdown analysis
- Failed payment tracking and recovery
- Tax reporting and compliance tools
- Export data for accounting software
Security and Compliance
PCI Compliance
- Use certified payment processors only
- Never store credit card information
- Implement secure data transmission
- Regular security audits and updates
Fraud Prevention
- Enable automatic fraud detection
- Set up velocity checks for unusual activity
- Implement 3D Secure for card payments
- Monitor and investigate suspicious transactions
