Frequently Asked Questions

You bet! We offer a 7-day free trial of Omcean Booking to give you the chance to explore the platform. The trial site is live, so you'll be able to test it out with your real business data and workflows.

Omcean Booking is designed for service-based businesses that rely on appointments. This includes fitness centers, spas, healthcare providers, beauty salons, professional services, educational institutions, and many more.

We offer flexible pricing plans starting from a free tier for small businesses. Our paid plans begin at competitive rates with additional features and support. Contact us for detailed pricing based on your specific needs.

Absolutely! Omcean Booking offers seamless integration options including embeddable booking widgets, API access, and custom integrations. You can maintain your existing website while adding powerful booking functionality.

Security is our top priority. We use enterprise-grade encryption, secure data centers, regular backups, and comply with international data protection standards including GDPR. Your business and customer data is protected with bank-level security.

Yes! We offer comprehensive customer support including email support, live chat, detailed documentation, and video tutorials. Our premium plans include priority support and dedicated account management.

Definitely! Omcean Booking offers extensive customization options including custom branding, colors, logos, booking forms, and even a fully branded mobile app. Make the booking experience uniquely yours.

Our automated reminder system sends SMS and email notifications to customers before their appointments. You can customize the timing, message content, and frequency. This significantly reduces no-shows and improves customer satisfaction.

Omcean Booking setup is configured by you to meet your business's unique needs. An onboarding specialist will walk you through setting up your Omcean Booking site shortly after you become a customer. Typically, it takes 1 week to complete setup and implement the live site. That estimated setup time is dependent on your active involvement.

Of course! Your software needs change as your business grows. Omcean Booking software scales easily, whether you have 1 site with 20 clients or are managing a national franchise. An account manager can work with you to ensure that you're harnessing the full power of Omcean Booking to meet your business goals.

Definitely YES, you can contact us to let us know your needs. If your suggestion represents any value to both we can include it as a custom feature or you can request a custom addition by an extra cost. Please note it could take some time in order for the feature to be implemented.