Help Center
Find answers to your questions and get the most out of Omcean Booking
Building Customer Profiles and History

Create comprehensive customer profiles to track preferences, history, and provide personalized service.
Configuring Business Hours and Availability

Set up your business hours, breaks, and availability to ensure customers can only book when you're open.
Customer Communications and Follow-up

Build stronger relationships through effective communication, follow-up messages, and feedback collection.
Managing Cancellations and Rescheduling

Learn how to handle appointment cancellations, rescheduling requests, and maintain your calendar efficiency.
Managing Staff Members and Permissions

Set up your team, manage individual schedules, and configure access permissions for different staff roles.
Resolving Common Technical Problems
Fix common technical issues like loading problems, sync errors, and browser compatibility issues.
Resolving Login and Access Issues

Can't access your account? Here are step-by-step solutions for common login problems.
Setting Up Automated Reminders

Configure SMS and email reminders to reduce no-shows and keep your customers informed about their appointments.
Setting Up Payment Processing

Configure secure payment processing to accept deposits, full payments, and handle refunds seamlessly.
Setting Up Payment Processing

Configure payment gateways, process refunds, and manage financial transactions securely.
Still Need Help?
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